About Us – Lumio UK

Founded in 2019, Lumio UK was born from a simple idea: to offer clever, practical, and affordable products that make everyday life easier—both at home and in the garden.

Since our launch, we've made it our mission to select useful, innovative, and reliable items, with a single goal: to simplify your life at the best price.

A Human-Scale Brand

At Lumio UK, we're a small, passionate team, always attentive to our customers' needs.

We place great importance on service quality, responsiveness, and transparency.

We believe that a good product is great—but excellent customer support is even better.

Our Commitments

• ✅ Products tested and approved by our team before being offered for sale
• ✅ A responsive and available customer service
• ✅ Tracked deliveries within 5 to 8 working days
• ✅ A 60-day satisfaction or money-back guarantee

Where Are We?

Our company is registered in Hong Kong, but our store primarily serves customers in the UK.

Any Questions?

Our team is available via email at support@lumio-uk.com to assist you before, during, or after your order.

Thank you for your trust,
The Lumio UK Team

• 🕘 Customer support available Monday to Friday, 8 am to 6 pm
• 🔒 Secure payment using the latest technologies
• 💸 60-day satisfaction or money-back guarantee on all our products
• 🚚 Free tracked delivery with our logistics partners